our offices

Business Hours 
Monday to Friday: 9:00 am - 5:00 pm 

Be sure to call ahead and make an appointment with our staff. ​Please call (613) 686-1825 and leave a message, or email [email protected]​

Phone
(​613) 686-1825

After Hours Maintenance Emergency Line​ 
4:00 p.m - 8:00 am - Holidays and weekends 
​(613) 691-5300 

Mailing Address 
​Multifaith Housing Initiative
206-404 McArthur Ave.
Ottawa ON  K1K 1G8
Charity # 85666-3083-RR0001

Our main office is located on the second floor of Heartwood House. Please sign in at Heartwood's front desk before proceeding upstairs.

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tenants

Are you a tenant looking to speak with the Housing Department? If the door at our main office is locked when you come for your appointment, please call us at (613) 686-1825.

Main office at 404 McArthur Ave
Monday to Friday - 9:00 am - 5:00 pm 

Housing Office at 435 Via Verona Ave (The Haven)
Wednesday & Friday – 10:00 am - 4:00 pm

Phone
(​613) 686-1825
 
Mailing Address 
The Haven
G06-435 Via Verona
Ottawa, ON  K2J 6J5

Additional information for tenants can be found on our tenant portal. Click here to go there directly.

When arriving at The Haven's office, please ring buzzer #1 to notify the office manager of your arrival. 

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