MHI MANAGER OF COMMUNICATIONS & MARKETING - sPECIAL PROJECTS

This position is now closed.

​Are you passionate about ending homelessness? Do you have a background in communications and marketing? Then consider joining the growing team at Ottawa-based affordable housing charity Multifaith Housing Initiative (MHI) as the Manager of Communications & Marketing – Special Projects! We proudly own and operate five affordable housing sites, including Veterans’ House: the Andy Carswell Building, a 40-unit home for veterans who formerly experienced homelessness and housing precarity.
 
RESPONSIBILITIES
 
Management of the Veterans’ House portfolio: Your principal responsibility will be to oversee all communications/marketing responsibilities relating to Veterans’ House: the Andy Carswell Building.

• Storytelling: You’ll rely on your top-notch interviewing/English-language writing skills to “tell the story” of Veterans’ House: the Andy Carswell Building. You’ll interview veteran tenants, as well as MHI stakeholders, and strategically incorporate their stories when you write newsletters/articles and create other communications/marketing products. We’ll be counting on you to draw on your excellent people skills to facilitate an empowering, positive storytelling experience for all involved. 
• Creating compelling multimedia visual content: You’ll work with the Manager of Communications & Marketing to allocate your department’s budget to produce an impressive suite of multimedia products for Veterans’ House: the Andy Carswell Building.
  • Photography: We take most of our pictures ourselves throughout the year. As such, you can take quality photos and are willing to learn and improve on the job. You can also collaborate with professional photographers when required.
  • Graphic design: With your great eye for quality graphic design and demonstrated ability to collaborate with visual artists, you’ll work closely with design firms/freelancers to produce products that align with our brand identity standards, including infographics, brochures, PowerPoint decks, templates, etc.
    • When budget constraints prohibit outsourcing, you’ll use design tools such as Canva to create simpler products in house. (If you have experience using more sophisticated design software – such as Adobe InDesign/Photoshop/Publisher – that’s even better!)
  • Videography: You’ll be responsible for directing and producing short videos, i.e.: writing video scripts, capturing quality footage, setting up shoots, interviewing subjects, preparing footage shot lists, organizing files, and working collaboratively with remote video editors to produce engaging video content. (Previous experience editing videos will be considered a major asset but is not required for this job. The ability to film well/capture meaningful moments is more important!)

 

• Designing and executing a social media strategy for Veterans’ House: the Andy Carswell Building: You’ll design social media campaigns, build a content calendar, and create content for MHI’s social media channels dedicated to Veterans’ House. You’ll also capitalize on your knowledge of social media analytics to expand MHI’s audience and increase engagement on YouTube, Twitter, Facebook, Instagram, and LinkedIn.

 

• Writing/designing email campaigns through MailChimp: You’ll put your ESP (Email Service Provider) experience to work writing/designing email campaigns and tracking engagement.

 

• Updating website content: Drawing on your experiencing using WordPress, you’ll keep our website fresh with rich, accessible content. (And if you’ve never used WordPress before, you’ll be ready to learn on the job.) You’ll also collaborate with our remote web design team when more complex/structural changes are required.

 

• Media relations: In collaboration with the Manager of Communications & Marketing, other staff, and specialized volunteers on our Communications & Marketing Committee, you’ll coordinate media relations materials such as news releases, media packages, and photography related to Veterans’ House.

 

• Commitment to the cause: Your respect and care for those we serve will give purpose to your day, every day. Your commitment to our mission, and unflinching belief in the transformative impact of our work, will help you maintain a positive attitude as you successfully balance priorities and meet deadlines.

 
Other special projects: You’ll oversee and execute communications/marketing-related projects and tasks, as needed.
 
Other assistance:  As a team player, you’ll be ready to step in to assist with other MHI tasks and projects.
 
IDEALLY, OUR PREFERRED CANDIDATE WILL ALSO HAVE THE FOLLOWING…

• Familiarity with Salesforce or a similar database, especially nonprofit databases
• Experience in/knowledge of other areas of marketing, especially digital marketing, including pay-per-click advertising, direct mail, SEO (Search Engine Optimization) SEM (Search Engine Marketing), and Google Analytics/Data Studio

 
WHAT OTHER SKILLS/KNOWLEDGE WOULD BE HANDY TO HAVE?

• Ability to read, write and converse in French
• Familiarity with Excel
• Experience using peer-to-peer fundraising platforms (eg – Artez, Classy)
• Experience using GoFundMe or similar crowdsourced fundraising platforms
• Experience in/knowledge of fundraising, especially fundraising for non-profits through social media
• Experience editing video (including using lower thirds/animated graphics)
• Events planning experience
• Experience in grant writing
• Minute-taking experience
• Knowledge about affordable housing, veterans’ homelessness, and urbanism/best practices in city design
• Interest in/knowledge of veterans-related issues

 SALARY & BENEFITS:

• Salary range $60,000-$65,000, depending on skills and experience
• Comprehensive dental and extended health insurance
• Annual $500/year/employee education budget for continuing education
• Generous leave policy

 
LOCATION/OTHER INFORMATION:

• Location: Please be advised that this position is based in Ottawa, Canada. The successful applicant will be able to work remotely some days, but will spend most workdays at MHI's head office (404 McArthur Ave.) and/or Veterans' House: the Andy Carswell Building (745 Mikinak Rd.). 
• Occasional night/weekend work: This job will require occasional night and weekend work, as the successful applicant will have to attend various special events (stakeholder consultations, tenant events at Veterans’ House, Annual General Meetings etc.)

 
APPLICATION INFORMATION:  

• Submissions: Please send your resume to [email protected] by Thursday, August 18, 2022 at 5 pm. We will also require one long form writing sample and one graphic design/pagination sample.
• References: Will take place at MHI’s main offices (upstairs at Heartwood House, 404 McArthur Avenue), date TBA. Interviewees will be asked to bring a printed paper with 3 recent references, their titles, and their contact information. If you are shortlisted, please notify your references immediately that you have applied for this position, and that they may receive a call from us shortly after the interview.
• Start date: As soon as possible.

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